Shipping and Delivery

At Rosalind & Belle, we want your order to arrive quickly, safely, and with no surprises. This page explains how we ship, when you can expect your package, and how to reach us if you need help.

Delivery time

Orders are processed within 1 business day (Sunday excluded) before they leave our fulfillment partner.

Once shipped, delivery typically takes 6–10 business days, depending on your location. Times can vary because of customs, seasonal volume, weather, or carrier delays.

Free shipping

We offer free standard shipping on all orders, regardless of order value. It is our way of saying thank you for supporting Rosalind & Belle.

How we ship

Orders are packed and sent by our fulfillment partner so we can keep quality consistent and get your pieces to you as efficiently as possible.

Order processing

After you place an order, you will receive a confirmation email. We prepare and ship your package within 24 hours, excluding Sundays. When it is on the way, you will receive a second email with a tracking number.

Order tracking

Every shipment includes track & trace. Use the number in your shipping email on the carrier’s website. Tracking can take a day or two to update — a quiet tracker does not automatically mean the order has not shipped.

Separate shipments

If your order includes more than one item, we may send items in more than one package so that what is ready can leave right away. You may receive more than one delivery for a single order.

Shipping delays

We do our best to meet the times above. Customs, weather, peak season, and carrier issues are outside our control. If your order is taking longer than expected, email us at support@rosalind-belle.com and we will help you look into it.

Incorrect address

Please double-check your shipping details at checkout. We are not responsible for delays or lost packages caused by an incomplete or incorrect address. If you spot a mistake, contact us immediately. We will try to help, but we cannot always change an order once it is in process.

Packages marked delivered

If tracking shows delivered and you cannot find the box, please check with neighbors, household members, and your local carrier first. Then write to us — we will do our best to help investigate.

Questions

Email support@rosalind-belle.com. Our team monitors messages every day and aims to reply within 24 hours.