Return Policy

Return & Refund Policy

At Rosalind & Belle Bozeman, we want you to feel confident in every purchase. That is why we offer a 30-day money-back guarantee.

30-day money-back guarantee

If an item is not right for you, you may return it within 30 days of delivery for a refund of the purchase price, as long as the conditions below are met.

This applies to regular-priced items and to Revival Sale items.

Return conditions

To qualify for a return:

  • Start your return by email within 30 days of delivery.
  • The item must be unused, unwashed, and in the same condition you received it.
  • Tags and original packaging should still be with the item where possible.
  • Wait for our team to confirm the return and send you instructions before you ship anything back.

Returns sent without our confirmation may not be processed.

How to start a return

Email support@rosalind-belle.com with:

  • Your full name
  • Order number
  • The item(s) you would like to return
  • A short note about the reason (optional, but helpful)

We will reply with the next steps.

Return shipping

Unless the item is defective or we sent the wrong piece, return shipping is the customer’s responsibility. Please use a tracked service. We cannot refund a return that never arrives.

Refunds

Once we receive and inspect the return, we will email you. Approved refunds go back to your original payment method. Please allow several business days for your bank or card issuer to show the credit.

Original outbound shipping is already free, so there is no shipping charge to refund on the way out.

Damaged or incorrect items

If something arrives damaged or is not what you ordered, photograph the issue and email us within 7 days of delivery. We will replace the item or refund you — whichever you prefer.

Cancellations

If you need to change or cancel an order, email us as soon as you can. If the order has not yet shipped, we will cancel it. Once it is on the way, please use the 30-day return process after delivery.

Payment disputes

Please contact us first so we can help. We will work with you in good faith before any chargeback is needed.

Questions

We are here for you at support@rosalind-belle.com.